Customer Service

This is your guide to Tri-State EMC and the many services available to you. If you have a question about our Cooperative’s services or if you want to know about how to make your home more energy efficient, we’re here to help.

Tri-State EMC is a not-for-profit, member-owned electric cooperative. It was created and exists today to distribute electricity to the people in portions of Fannin County, GA, Polk County, TN, and Cherokee County, NC; provide all members with comfort, convenience and security at the most efficient level possible; promote and facilitate economic development of the area, and enhance the general quality of life for its members and the communities it serves.

The employees at Tri-State EMC understand that we do more than sell you electricity. We provide you the electric power that helps to make your life comfortable, convenient, and secure. Our employees will gladly work to help you get the most for your energy dollar.

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Report an Outage: 706-492-3251